faq

KM Wedding Photography

Kamal Mostofi
ASWPP, ANPS

Do you travel for weddings?
Yes. I love to travel, and will go anywhere in the world to document your wedding.

What's the best way to get in touch?
Send me an email and I'll get right back to you.

How do we secure the date?
The date is secured upon the signing of a contract and receipt of a retainer.

When will we see the photographs?
I endeavour to have  the full gallery completed in 6-8 weeks. In high season, it may take longer.

Do you offer half day packages?
I can capture your story in a half day as you wish! Please contact me for more information.

Where can we find more about your packages?
I'd love to hear about your wedding, say hello by filling the contact form if you need more information. You can also read more about KM Wedding Photography Packages here!

Are you fully insured?
Of course.

Do you get emotional during speeches?
I do shed a tear now and then. They can be incredibly moving. However, I may make you feel emotional during the day by capturing the moments.

Terms & Conditions

CONFIRMATION: A signed wedding contract and booking fee are necessary to confirm the stated wedding services from  wwww.kmwedding.co.uk. The service is from getting ready (if the Bride requested prior to booking) till the first dance.

PRE-WEDDING CONSULTATION: The bride and groom will outline in detail their specific requirements and www.kmwedding.co.uk will advise on planning, logistics and timings where needed. The bride and groom may request an additional consultation closer to the wedding to confirm the remaining details. www.kmwedding.co.uk will contact you by telephone in the week before the wedding to ensure that there have been no last minute changes.

COOPERATION: The bride and groom and www.kmwedding..co.uk consent to cooperate and communicate with each other to achieve the best possible result within the understanding of this contract. We recommend that the wedding photographer be provided with a helper (usually the best man) who will point out key individuals to be photographed. The photographer may also require the assistance of the best man/friend/family member in organising family groups. The bride and groom also agree to give the photographer sufficient warning of key events at the wedding to give the photographer time to prepare e.g. bouquet throwing, cutting the cake, speeches etc. Please note that not all guests at wedding like having their photo taken. In such cases the wedding photographer will use his discretion but cannot be held responsible for a lack of photos of these people and as a Wedding is a dynamic event no particular shot is guaranteed.

THE SCHEDULE: The shooting schedule, style of working and experience are designed to achieve a set of wedding photos for the bride and groom to enjoy for years to come, accomplished with good humour and enjoyed by all concerned. The bride and groom and www.kmwedding.co.uk therefore agree that punctuality and cooperation are essential to producing outstanding photographic results. In cases where the wedding does not run on time, www.kmwedding.com cannot guarantee to take the complete set of photos, but in such circumstances will do our absolute best to compensate. The bride and groom agree to provide refreshments and a meal for the photographer should the length of attendance exceeds six hours.

PAPARAZZI WEDDING GUESTS: The majority of your guests will have digital cameras and those guests will want to photograph the bride and groom. In the spirit of cooperation the Bride and Groom agree to give the photographer precedence in order to take the photographs required for the wedding services described above. We cannot be held liable for a lack of wedding photos if the photographer’s work is interrupted. We would further request the Bride & Grooms assistance in ensuring that we have time alone when taking those special unique shots.

HOUSE RULES: The photographer is sometimes limited by rules imposed by registrars, ministers and venue management as to what can and cannot be done. For example some ministers insist that no flash photography is allowed, and others will insist that the photographer shoot from a specific location. In such circumstances the Bride and Groom agree to accept the technical limitations that may be imposed on the equipment used. We advise the Bride and Groom to make themselves aware of the rules of the venue concerned and if necessary negotiate with the people concerned. The Photographer will not tolerate verbally or physically abusive behaviour, nor will they share their time or compete with guest photographers for the attention of the subjects. If the Client is unable to control the conduct of their guests, resulting in an unacceptable degree of misconduct, or if the conduct of any of their guests damages the equipment of the photographer, it will result in the early or immediate departure of the photographer. The Client understands that in such an event, no refunds will be granted. It is agreed that the following terms set out the total agreement made between the parties and that no variation or modification of this contract shall be effective unless agreed by both parties in writing.

DISPLAY: The Photographer/s may display any photographs included in this contract in his/her studio, web site, portfolio, literature, display areas, exhibitions, competitions, advertising or slide shows; provided the use of any photographs showing any persons from the wedding (including but not limited to the Bride, the Groom and any guests).

IMAGES All image sizes are nominal. The Photographer/s will provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially man-made fibbers. It is sometimes impossible to record on film or digitally the exact colour as seen by the human eye. We present you with all images taken at your wedding that meet our quality standards. We are the sole and final judge of those standards and any images that fail to measure up to those standards are permanently discarded. This includes, but is not limited to, out of focus images, accidental camera firings, images ruined by the camera flashes of others, interference of any kind by “non-official photographers” and images with other quality defects.

ONLINE SERVER: The Photographs will be kept on the online server for a maximum of 12 months & it is the responsibility of the Client to ensure the safe keeping and backup of the Photographs once they have been presented to the client on DVD/USB. www.kmwedding.co.uk has no control over the management of these servers and systems, and the photographer cannot be responsible for technical support issues that are outside of his control.Retouching:

Retouching, digital manipulation and artist finishing is available to the Client as an optional extra.

Reorders: All reorders shall be treated as an extension of this contract and no responsibility for error will be accepted unless orders are given in writing.

COPYRIGHT: Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright and Design Act 1988. It is contrary to the Act to copy or allow being copied photographically/electronically or by any other means an image created as part of this contract without the permission of The Photographer/s in writing. International Copyright Law states that the copyright of photographs remains with the photographer. Copyright ownership of your wedding photos is transferred to the Bride and Groom upon full payment under the following conditions. The digital images taken by www.kmwedding.co.uk are for personal use by the Bride and Groom and their friends and relatives. If any party wishes to sell the wedding photos for profit, permission must be sought from www.kmwedding.co.uk.

LICENSE: The Photographer/s shall be granted artistic license in relation to the poses photographed and the locations used. The Photographers judgment regarding the locations/poses and number of images taken shall be deemed correct. You can use the images on your social media with given credits to the photographer.

MODEL RELEASE: Subject to the provision in the "Display" clause, The Bride and Groom grant www.kmwedding.co.uk and its legal representatives, heirs and assigns, the irrevocable and unlimited consent to use the photographs of the bride and groom for editorial, competition, advertising and any other purpose and in any manner, to alter the photographs without restriction; and to copyright the images. Any requests not to publish or use photos for promotional material will be sensitively considered.

Force majeure or Act of God: The due performance of this contract is subject to alteration or cancellation by either party owing to any cause beyond their control. Due to the vagaries of the weather and the willingness of subjects it may not be possible to capture all the images requested.Attendance: In the unlikely event of the assigned Photographer being unable to attend your wedding due to unforeseen circumstances, we reserve the right to appoint another photographer to attend your wedding on our behalf to undertake the wedding photography to his/her best ability.

LIMITATION OF  LIABILITY: In the unlikely event of a total photographic failure or cancellation of this contract by either party or in any other circumstance the liability of one party to the other shall be limited to the total value of the contract. Neither party shall be liable for indirect or consequential loss.

BOOKING FEE: The Booking fee secures the time and services of the Photographer for the wedding and is non-refundable or transferable in the event of cancellation, it being the agreed loss suffered by the photographer due to cancellation. Cancellation less than 12 weeks before the wedding will result in the payment in full. All cancellations must be in writing. Weddings that are postponed to a later date will retain the fee as long as the photographer can re-schedule for the new date and time.

PAYMENTS: Following payment of the booking fee (non-refundable), balance of fees due are to be paid in full or 30%-50% is payable on the day of agreement, 70%-50% 3 months prior to the wedding. The photographers will not attend the wedding or No photographs will be delivered until all payments due have been paid in full. Payment for additional images is to be made when they are ordered.

CANCELLATION: Please note the consumers’ right to cancel all contracts within 14 days of signing this contract, providing that KM Wedding Photography (Kamal Mostofi) has not already undertaken any clearly personalised work or order on behalf of the client. The Client may cancel this contract at any time by giving written notice to The Photographer/s but in doing so shall forfeit any moneys paid Cancellation less than 12 weeks before the wedding will result in the payment in full, ELSE, 50% charges of the agreed full amount required.

NEGATIVES/DIGITAL FILES: Negatives / digital files remain the property of The Photographers.

COMPLAINS: Any complaints should first be raised by the Client with the Photographer/s in writing within 21 days from the date of receipt of images. In the unlikely event of an unresolved complaint the Client may request the Society of Wedding and Portrait Photographers to mediate but only on the basis that its decision shall be final and binding upon both parties.

NOTE: For Wedding Album orders, the photograph selection, as detailed above, and the album order must be agreed and submitted within three months of the Ceremony.We have understood the contents of this contract and agree to the terms therein.

Privacy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in EU privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:      
• To improve our website in order to better serve you.      
• To allow us to better service you in responding to your customer service requests.      
• To administer a contest, promotion, survey or other site feature.      
• To quickly process your transactions.      
• To ask for ratings and reviews of services or products      
• To follow up with you after correspondence (live chat, email or phone inquiries)

How do we protect your information?
All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.Nobody would have access to your personal information except myself.

Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:      
• Help remember and process the items in the shopping cart.    
• Understand and save user's preferences for future visits.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future.

We agree to the following:
Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.You will be notified of any Privacy Policy changes:    
• On our Privacy Policy Page Can change your personal information:      
• By emailing us      
• By chatting with us or by sending us a support ticket

How does our site handle Do Not Track signals?
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?
It's also important to note that we do not allow third-party behavioural tracking.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:    
• Send information, respond to inquiries, and/or other requests or questions      
• Process orders and to send information and updates pertaining to orders.      
• Send you additional information related to your product and/or service      
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN SPAM, we agree to the following:      
• Not use false or misleading subjects or email addresses.      
• Identify the message as an advertisement in some reasonable way.      
• Include the physical address of our business or site headquarters.      
• Monitor third-party email marketing services for compliance, if one is used.      
• Honour opt-out/unsubscribe requests quickly.      
• Allow users to unsubscribe by using the link at the bottom of each email. Follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.

Contacting KM Wedding Photography
If there are any questions regarding this privacy policy, you may contact KM Wedding Photography using the form below.

Thanks for reaching out! We will be get back to you as soon as possible!
In the meantime, please save our email address booking@kmwedding.co.uk  to your contact.
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Studio

42 Orchard Place
London
E14 0JU
United Kingdom

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